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Are Your Techs and Plumbers Being Trained to Succeed?

Posted by Bob Viering on Dec 2, 2017 11:00:00 AM


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Topics: Building a Business, Plumbing, hvac, Marketing, business culture, learning, knowledge, Management, communication, expert, Training, Goal Setting, Motivation

Understanding Universal Design

Posted by Dave Rothacker on May 21, 2017 12:00:00 AM

Do you remember when businesses began to install curb-free and step-free access to buildings? This began at the end of the last century because of the American with Disabilities Act of 1990 (ADA). According to this Act, physical barriers impeding access to buildings must be removed wherever they exist.

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Topics: Building a Business, Goal Setting, Motivation, Insider, Plumbing

Longevity economy

Posted by Dave Rothacker on May 14, 2017 2:30:00 AM

Last week we spoke about being able to live in the your home for as long as possible as you age.   Added to this, of course, is availability of the assistance and services required  to maintain safety and quality of life. This is known as Aging in Place.

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Topics: Building a Business, Goal Setting, Motivation, Insider, Plumbing

Aging In Place

Posted by Dave Rothacker on May 7, 2017 7:50:00 AM

They’d been married for over 50 years when he died. At 80 she was in decent health but she wasn’t able to take care of the one acre, 2,900 square foot homestead by herself. So with the help of her children, she sold the house and downsized into a condo. Surrounded by 4 children, 8 grandchildren and one great grandchild, she had an incredible will to live. She chose a two-story condo because, in her mind, she needed the exercise of going up and down stairs.

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Topics: Building a Business, Goal Setting, Motivation, Insider, Plumbing

Consistency in Company Culture

Posted by Dave Rothacker on Apr 30, 2017 5:00:00 AM

I’m sitting here this morning looking out from my hotel balcony at the Gulf of Mexico. We just concluded the Service Nation Alliance Spring meeting and the Spring 2017 International Roundtable events in St. Pete Beach, Florida. I live due east, a little over an hour away. One thing that I’m always amazed at is the difference in culture between the Fla beaches and my neighborhood. Take away the palm trees and you wouldn’t be able to tell the difference between my community and a general U.S. suburb. The Beach culture however, is distinct and consistent. Gentle sea breeze, sand, rum-laced drinks, laid back lifestyle and never more than ten minutes away from a Jimmy Buffet song. Matter of fact, one of our luncheon’s theme was Cheeseburger in Paradise.

My most powerful take away from the week’s events is the importance of a vibrant and healthy company culture. It surfaced directly and indirectly in almost every single talk, seminar and panel discussion.

In fact, in one panel discussion where the panelists spoke about the pros and cons to adding additional services to your business, the concept of culture found its way into the conversation even though the separate panelists offered diverse company backgrounds. For example, if you’re an HVAC contractor considering purchasing an electrical company, make sure your cultures are compatible.

Your Company Has a Culture

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Topics: Building a Business, Goal Setting, Motivation

Exceed the Status Quo

Posted by Dave Rothacker on Apr 16, 2017 5:00:00 AM

Did you ever get into a rut? Like struggling in a pit of quicksand, the harder you try to get out, the deeper you sink. The harder you work at trying to implement performance pay, the further away you get. And, if your own effort isn’t enough of an obstacle, you seemingly have an army of imaginary and some not so imaginary rapscallions greasing the walls of your ever-deepening rut.

Thought Leaders

Just exactly what is a thought leader? I’d always had this image of wisely whitebeards doling out visions of the near future while effortlessly articulating brilliance that kept folks like myself scrambling for dictionaries and Google in a mad dash to understand.

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Topics: Building a Business, Goal Setting, Motivation

The Dream Company

Posted by Dave Rothacker on Apr 9, 2017 5:00:00 AM

”It’s my dream company! I wish I could work there but it’s impossible to get in.”

Is this what they say about your company?

How do you generate talk like this?

Pursue Fortune

Fortune, the magazine, has been publishing a list called “The 100 Best Companies to Work For” for the last twenty years. This year’s issue came out in March. Paging through it I looked for common traits and characteristics; why did employees want to work for these companies? The following are similar reasons that appear across many different companies on the list.

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Topics: Building a Business, Company Culture, Goal Setting

Goal Setting: The Sub 4 Minute Mile

Posted by Dave Rothacker on Sep 4, 2016 4:30:00 AM

It couldn’t be done. In fact, doctors and scientists said that it was physically impossible for a human being to run a mile in under 4 minutes. And up until May 6, 1954, no human being ever had.

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Topics: Goal Setting, Business Growth

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