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Dave Rothacker

Dave Rothacker is a Service Roundtable member and Service Nation Alliance mentor where he writes two weekly columns. He strives to challenge contractor thinking and uses evidence-based research to enhance their learning.
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Recent Posts

The Business of Professional Development

Posted by Dave Rothacker on Sep 7, 2018 7:00:00 AM

“Fred has 25 years of experience. I bet he’s pretty good!” This is a fair assumption until you hear from Bill, one of Fred’s previous service managers who replied that Fred has one year of experience repeated 24 times.

What about your doctor? Let’s say he attended college for nine years. Then for the next 20 years, he practiced medicine without additional education. Are you still comfortable with his expertise?

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Topics: Business Growth, Marketing, Branding, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, team building, creative marketing, Customer Service

Book Recommendations That Provoke Success

Posted by Dave Rothacker on Jul 13, 2018 9:00:00 AM

Successful business leadersread. Whether it’s the leaders of behemoths like Google or a one-woman HVAC company who is dominating her market, the most effective leaders read. So with over 16,000 business books published each year, where does an aspiring leader find good books to read or listen to?

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Topics: Business Growth, Marketing, Branding, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, team building, creative marketing, Customer Service

Story Driven

Posted by Dave Rothacker on May 12, 2018 9:00:00 AM

 

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Topics: Business Growth, Marketing, Branding, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, team building, creative marketing, Customer Service

Network Intelligence

Posted by Dave Rothacker on Mar 24, 2018 9:00:00 AM

“We” is stronger than “me”.

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Topics: Business Growth, Marketing, Branding, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, team building, creative marketing, networking

Defining Moments

Posted by Dave Rothacker on Feb 3, 2018 10:00:00 AM

“Hi, my name is Don Page and this is my first day at work here.”

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Topics: Business Growth, Marketing, Branding, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, team building, creative marketing

Marketing with Imagination

Posted by Dave Rothacker on Jan 6, 2018 10:00:00 AM

Marketing with Imagination

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Topics: Business Growth, Marketing, Branding, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, team building, creative marketing

The Power of Moments

Posted by Dave Rothacker on Dec 16, 2017 10:00:00 AM

 

The Power of Moments

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Topics: Business Growth, Marketing, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, family business, team building

Don't Know Why?

Posted by Dave Rothacker on Nov 11, 2017 11:00:00 AM

Why are you in business?

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Topics: Business Growth, Marketing, business culture, Building a Business, Business Leadership, Management, Leadership, Plumbing, hvac, learning, knowledge, family business, team building

Business and the Grownup Table

Posted by Dave Rothacker on Oct 21, 2017 7:15:00 AM
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Topics: Marketing, business culture, Building a Business, Management, Plumbing, hvac, learning, knowledge, family business

Reaching Out

Posted by Dave Rothacker on Sep 24, 2017 12:00:00 AM
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Topics: Marketing, business culture, Building a Business, Management, Plumbing, hvac, learning, knowledge, communication, texting, expert, availability, reaching out

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